Emotional Intelligence 

Any individual, particularly those in a management or leadership position, will benefit from this programme.

The objective is to:

• Develop the emotional maturity required to be more effective in one’s role;
• Understand the importance and role of emotional intelligence in business;
• Develop increased self awareness and gain skills for effective self-management;
• Understand the impact of one’s behaviour on others;
• Enable a positive working environment through improved listening, questioning and empathy;
• Build trust; and
• Gain skills to build resilience, and manage energy and stress.