Diversity Management 

Managing diversity is an extremely important component of every successful organisation. The intention of our Diversity Management Programme is to:

• Create a context for people to re-evaluate their beliefs and perceptions;
• Illustrate how leaders’ beliefs impact on the behaviour of other people in their environments; and
• Provide an opportunity for people to explore alternative choices regarding their views about others.

Change is an important element of diversity, which is why both are explored in the programme. Change refers to achieving a different outcome and therefore doing different things and doing things differently, while diversity refers to differences in groups that also have much in common.

Both involve choice, which is why it is important to understand why we avoid change. Embracing change enables one to make informed decisions and understand how one’s emotions affect behaviour.

The process tool for diversity dialogue includes understanding oneself and others, complexifying the problem, sharing a vision and selling that vision, while the learning objectives of the programme are to:

• Understand Structure of Interpretation, which describes how one sees and experiences the world, and how one believes others should see  and experience a world that resembles the one that you see;
• Understand types of changes and factors that impact on types of change;
• Understand the different aspects of diversity including changeable and unchangeable;
• Understand the concept of filters as it relates to perceptions and consequent behaviour;
• Understand accountability for personal choice;
• Experience synergy; and
• Close the block with serious fun – fun that provokes thought and creates memories.